Spanish Bilingual Customer Support Representative (Rider Support Account) - Remote in Bali

Cognizant · 📍 Bali, Indonesia · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 8,000,000 - 12,000,000
Are you a passionate and multilingual professional looking for a remote work opportunity in Bali? Cognizant is seeking a Spanish Bilingual Customer Support Representative to join our team. In this role, you will be responsible for providing exceptional customer service to our riders, ensuring their needs are met and their experience is positive. This is a remote position, allowing you to work from the comfort of your home in Bali while contributing to our global operations.

📋 Tanggung Jawab Pekerjaan

Provide excellent customer service to riders, addressing their inquiries and concerns in a professional and friendly manner.,Communicate effectively with riders in Spanish, ensuring clear and accurate information is conveyed.,Resolve customer issues promptly and efficiently, aiming for a high level of customer satisfaction.,Maintain accurate records of customer interactions and transactions.,Stay updated with company policies and procedures, ensuring compliance and adherence to best practices.,Collaborate with the team to improve customer service processes and identify areas for enhancement.,Monitor customer feedback and use it to improve service quality and rider experience.

🎓 Kualifikasi & Syarat

Fluent in Spanish, both written and spoken.,Previous experience in customer service or a related field is preferred but not mandatory.,Strong communication and interpersonal skills.,Ability to work independently and manage time effectively.,Proficiency in using computer and software applications.,Good understanding of English is a plus.,Flexible and adaptable to remote work arrangements.

🛠️ Keahlian

Spanish language proficiencyCustomer service skillsCommunication skillsProblem-solving skillsTime management skillsAttention to detailRemote work experience
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