Store Operations Manager - Leading Hospitality & Tourism Outlet in Surabaya
Jasa Ayah Corp. is seeking a dedicated and experienced Store Operations Manager to join our dynamic team in Surabaya. As a leading player in the hospitality and tourism industry, we are committed to delivering exceptional service and creating memorable experiences for our customers.
In this role, you will be responsible for overseeing the day-to-day operations of our outlet, ensuring smooth and efficient business processes, and driving sales growth. You will work closely with our team to maintain high standards of customer satisfaction and operational excellence.
If you are passionate about the hospitality and tourism industry, have a proven track record of success, and are ready to take your career to the next level, we encourage you to apply for this exciting opportunity.
📋 Tanggung Jawab Pekerjaan
Oversee the day-to-day operations of the outlet, including staff scheduling, inventory management, and sales tracking.,Ensure compliance with company policies, procedures, and industry regulations.,Develop and implement strategies to improve operational efficiency and customer satisfaction.,Train and mentor staff to enhance their skills and knowledge.,Monitor and analyze sales data to identify trends and opportunities for growth.,Collaborate with cross-functional teams to achieve business objectives.,Maintain a clean, safe, and well-organized outlet at all times.,Respond to customer inquiries and complaints in a timely and professional manner.🎓 Kualifikasi & Syarat
Bachelor's degree in Business Administration, Hospitality Management, or a related field.,Minimum of 3 years of experience in a similar role within the hospitality or tourism industry.,Strong knowledge of operational management principles and best practices.,Excellent communication, leadership, and problem-solving skills.,Proficiency in using Microsoft Office Suite and other relevant software.,Ability to work well under pressure and meet tight deadlines.,Fluent in English and Indonesian.,Valid driver's license and reliable transportation.🛠️ Keahlian
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